As the operator of this website and as a company, we come into contact with your personal data.
This means any data that says something about you and by which you can be identified.
In this privacy policy, we would like to explain to you in what way, for what purpose, and on what legal basis we process your data.
The party responsible for data processing on this website and within our company is:
Europe-Services
Danziger Straße 1
27474 Cuxhaven
Phone: +49 4721 310587-0
Email: legal@europeservices.de
Postal address for correspondence: Europe-Services UG, Marktstraße 1, 27432 Bremervörde
Please send mail exclusively to this address — not to the registered office in Cuxhaven.
In some places in this privacy policy, we inform you how long we, or the companies that process your data on our behalf, store your data. If no such information is given, we store your data until the purpose of the data processing no longer applies, you object to the data processing, or you revoke your consent to the data processing.
In the event of an objection or revocation, we may, however, continue to process your data if at least one of the following conditions is met:
In this case, we delete your data as soon as the condition(s) no longer apply.
We also use tools on our website from companies that transfer your data to the USA, store it there, and may process it further. The European Commission has adopted an adequacy decision for the EU-US Data Privacy Framework. This establishes that the USA guarantees an adequate level of protection for personal data from the EU that is transferred to US companies. This decision is based on new safeguards and measures introduced by the USA to meet data protection requirements. The adequacy decision includes, among other things, restrictions and safeguards regarding US intelligence agencies' access to the data. Binding safeguards have been introduced to limit access by US intelligence agencies to what is necessary and proportionate to protect national security. In addition, enhanced oversight of the activities of US intelligence agencies has been established to ensure that the restrictions on surveillance activities are complied with. An independent redress mechanism has also been set up to handle and resolve complaints from European citizens regarding access to their data. The EU-US Data Privacy Framework thus enables European companies to transfer data to certified US companies without having to implement additional data protection safeguards. A list of all certified companies can be viewed at the following link: https://www.dataprivacyframework.gov/s/participant-search
A change to the European Commission's decision cannot be ruled out.
IF YOU READ IN THIS PRIVACY POLICY THAT WE HAVE LEGITIMATE INTERESTS IN PROCESSING YOUR DATA AND THEREFORE RELY ON ART. 6(1) SENTENCE 1(f) GDPR, YOU HAVE THE RIGHT, PURSUANT TO ART. 21 GDPR, TO OBJECT TO THIS. THIS ALSO APPLIES TO ANY PROFILING BASED ON THIS PROVISION. THIS REQUIRES THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT MARKETING.
THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS DOES NOT APPLY IF ONE OF THE FOLLOWING CONDITIONS IS MET:
THESE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST DIRECT MARKETING OR AGAINST PROFILING CONNECTED WITH IT.
Many data processing operations are based on your consent. You grant this, for example, by ticking a corresponding box in online forms before submitting the form, or by allowing certain cookies when you visit our website. You may withdraw your consent at any time without giving reasons (Art. 7(3) GDPR). From the time of withdrawal, we may no longer process your data. The only exception: we are legally obliged to retain the data for a certain period of time. Such retention periods exist in particular under tax and commercial law.
If you believe that we are violating the General Data Protection Regulation (GDPR), you have the right, pursuant to Art. 77 GDPR, to lodge a complaint with a supervisory authority. You may contact a supervisory authority in the member state of your habitual residence, your place of work, or the place of the alleged infringement. The right to lodge a complaint exists alongside any administrative or judicial remedy.
Data that we process automatically on the basis of your consent or in the performance of a contract must be handed over to you or a third party in a common, machine-readable format upon request. We may only transfer the data to another controller insofar as this is technically feasible.
You have the right, pursuant to Art. 15 GDPR, to obtain, free of charge, information about the personal data we have stored about you, where the data comes from, to whom we transmit the data, and for what purpose it is stored. If the data is incorrect, you have a right to rectification (Art. 16 GDPR); under the conditions of Art. 17 GDPR, you may request that we delete the data.
In certain situations, you may, pursuant to Art. 18 GDPR, request that we restrict the processing of your data.
Apart from storage, the data may then only be processed as follows:
The right to restriction of processing exists in the following situations:
Our website is hosted with the following internet services provider (host):
Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen
Yes, a data processing agreement has been concluded with the host.
The host stores all data on our website. This also includes any personal data that is collected automatically or through your input. This may include, in particular: your IP address, pages accessed, names, contact details and inquiries, as well as meta and communication data. When processing data, our host complies with our instructions and processes the data only insofar as this is necessary to fulfil its contractual obligations to us.
Since we use our website to approach potential customers and to maintain contact with existing customers, the data processing by our host serves to initiate and perform contracts and is therefore based on Art. 6(1)(b) GDPR. In addition, it is our legitimate interest as a company to provide a professional online presence that meets the necessary requirements for security, speed, and efficiency. In this respect, we also process your data on the basis of Art. 6(1)(f) GDPR.
Content delivery network (CDN) with domain name system (DNS)
Cloudflare Inc.,
101 Townsend St.,
San Francisco, CA 94107,
USA
Yes
https://www.cloudflare.com/privacypolicy/
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
We use Cloudflare's services for our website. This worldwide content delivery network ensures that all content we provide online reaches you quickly, even when large volumes of data have to travel long distances. This is made possible because Cloudflare, with all its technical capabilities and servers around the world, is placed between our website and your browser, analyzes the data traffic, and filters out malicious data before it reaches our server. In doing so, Cloudflare also comes into contact with personal data collected via our website. The company may also use cookies or other technologies to recognize internet users. Cloudflare's data processing always serves exclusively the purpose of enabling fast data traffic.
We have a legitimate interest in providing visitors to our website with the fastest and most efficient online offering possible. The data processing is therefore carried out on the basis of Art. 6(1)(f) GDPR.
Our website places cookies on your device. These are small text files used for various purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are required to be able to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to use the benefits of a shopping cart in an online shop. Yet other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, e.g. for processing payments, these companies may also leave cookies on your device when you visit the website (so-called third-party cookies).
Session cookies are stored on your device only for the duration of a session. As soon as you close your browser, they disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can, for example, lead to your user behavior being analyzed on an ongoing basis. You can influence how your browser handles cookies via your browser settings:
If you disable or do not allow cookies, the functionality of the website may be limited.
If we use cookies from other companies or for analysis purposes, we will inform you of this within the scope of this privacy policy. We also ask for your consent in this regard when you visit our website.
We have a legitimate interest in ensuring that our online offerings can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device is therefore carried out on the basis of Art. 6(1)(f) GDPR. We use all other cookies on the basis of Art. 6(1)(a) GDPR, provided you give us corresponding consent. You may withdraw this consent at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when asked for consent, the storage of these cookies is also based exclusively on your consent.
Consent management platform (CMP) for obtaining and processing GDPR-compliant consents
Legalcore AG
Reinhardtstr. 7
10117 Berlin
https://cockpit.legal/datenschutz/
We use the Legal Cockpit consent management platform to obtain your consent to the storage of cookies on your device in a data-protection-compliant manner. When you visit our website and close the Legal Cockpit cookie window requesting consent, the following data is transmitted to the company:
In addition, Legal Cockpit stores a cookie in your browser in order to be able to associate the consents granted, or their withdrawal, with your browser. All collected data is stored until the cookies are no longer needed, you delete the Legal Cockpit cookie, or you ask us to delete the data. This does not apply if we are legally obliged to retain the data.
We are legally required to obtain the consent of our website visitors for the use of certain cookies. To fulfil this obligation, we use Legal Cockpit. The legal basis for the data processing is therefore Art. 6(1)(c) GDPR.
Server log files record all requests and accesses to our website and log error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time, so that we cannot associate the data with your person. The data is automatically transmitted to our provider by your browser.
Our provider stores the server log files in order to be able to trace activities on our website and to identify errors. The files contain the following data:
We do not combine this data with other data; we use it solely for statistical evaluation and to improve our website.
We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymized overview of the accesses to our website. The data processing is therefore lawful pursuant to Art. 6(1)(f) GDPR.
You can send us a message using the contact form on this website.
We store your message and the details provided in the form in order to be able to process your inquiry, including any follow-up questions. This also applies to the contact details provided. We do not pass the data on to other persons without your consent.
We delete your data as soon as one of the following occurs:
This does not apply if we are legally obliged to retain the data.
If your inquiry is related to our contractual relationship or serves to carry out pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. In all other cases, it is our legitimate interest to process inquiries addressed to us effectively. The legal basis for the data processing is therefore Art. 6(1)(f) GDPR. If you have consented to the storage of your data, Art. 6(1)(a) GDPR is the legal basis. In this case, you may withdraw your consent at any time with effect for the future.
You can send us a message by email or fax, or call us.
We store your message as well as the contact details you provide, or the phone number transmitted, in order to be able to process your inquiry, including any follow-up questions. We do not pass the data on to other persons without your consent.
We delete your data as soon as one of the following occurs:
This does not apply if we are legally obliged to retain the data.
If your inquiry is related to our contractual relationship or serves to carry out pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. In all other cases, it is our legitimate interest to process inquiries addressed to us effectively. The legal basis for the data processing is therefore Art. 6(1)(f) GDPR. If you have consented to the storage of your data, Art. 6(1)(a) GDPR is the legal basis. In this case, you may withdraw your consent at any time with effect for the future.
Instant messaging service
WhatsApp Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Yes
https://www.whatsapp.com/legal/#privacy-policy
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
For communication with our customers and other persons outside our company, we use the instant messaging service WhatsApp in its "WhatsApp Business" variant.
Communication takes place via end-to-end encryption (peer-to-peer). This prevents WhatsApp or other third parties from gaining access to the content of the communication. We have also configured our accounts so that no automatic synchronization with the address book on the smartphones used takes place. However, WhatsApp does gain access to the metadata of the communication process (e.g. sender, recipient, and time of the communication) and, according to its own statements, shares this data with Meta, its US-based parent company.
We delete your data as soon as one of the following occurs:
This does not apply if we are legally obliged to retain the data.
If our exchange via WhatsApp is related to our contractual relationship or serves to carry out pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. In all other cases, it is our legitimate interest to process inquiries addressed to us effectively and to maintain business contact with other persons. The legal basis for the data processing is therefore Art. 6(1)(f) GDPR. If you have consented to the storage of your data, Art. 6(1)(a) GDPR is the legal basis. In this case, you may withdraw your consent at any time with effect for the future.
In order to use certain functions or offers on our website, you must register. This requires you to provide your email address and, if applicable, further personal data.
We store the data you provide upon registration and use it to provide you with the function or offer for which you registered. Should changes occur with regard to the offer or function, we use your email address to inform you accordingly. We also use your email address to make further contract offers to you, if applicable.
We delete your data as soon as one of the following occurs:
This does not apply if we are legally obliged to retain the data.
We store and use your data in order to fulfil the usage relationship established upon registration and, if applicable, to initiate further contracts. The legal basis is therefore Art. 6(1)(b) GDPR.
We use icons from the Font Awesome icon library on our website. The library is provided by Fonticons Inc. We have installed the icons locally, so that no connection to the company's servers is made when you visit our website.
Further information on Font Awesome can be found at https://fontawesome.com/ and, specifically, in its privacy policy: https://fontawesome.com/privacy.
When we enter into a contract with you, we require certain personal data from you. We collect, process, and use this data only to the extent necessary to establish, shape, or amend our legal relationship. If you can only use our services via our website, or if the services are billed via the website, we also record usage data, provided this is necessary to enable you to use our offering or to bill for the service used.
We store your data until our legal relationship ends, unless we are legally obliged to retain the data for longer.
We store your data in order to fulfil the contract with you or to carry out pre-contractual measures. The legal basis for the data processing is therefore Art. 6(1)(b) GDPR.
For purchases on account, or for other payment methods where we provide advance performance, we may carry out credit checks or scoring. In this case, we transmit the data entered that is necessary for this purpose to credit agencies. The probability of payment default is determined on the basis of this data. In the event of an increased risk of payment default, we may refuse certain payment methods.
This process is carried out on the basis of Art. 6(1)(b) GDPR and, to avoid payment defaults, as a legitimate interest pursuant to Art. 6(1)(f) GDPR. If consent has been obtained, the credit check is carried out on the basis of this consent pursuant to Art. 6(1)(a) GDPR; the consent may be withdrawn at any time.
We store your data until our legal relationship ends, unless we are legally obliged to retain the data for longer.
We store your data in order to fulfil the contract with you or to carry out pre-contractual measures. The legal basis for the data processing is Art. 6(1)(b) GDPR.
So that you can conveniently pay for your purchases on our website, we use the services of payment providers, i.e. external companies that process the payments for us. You can find out which providers these are specifically from the list at the end of this section.
For the payment process, you must provide certain personal data, e.g. your name, bank details, or credit card number. We pass this data on to the respective payment service. The respective contractual and data protection provisions of the respective services apply to the transaction itself.
We pass on your data in order to fulfil the contract we have concluded with you. The legal basis for the data processing is therefore Art. 6(1)(b) GDPR. We also have a legitimate interest in processing purchases as quickly, conveniently, and securely as possible. In this respect, the legal basis is also Art. 6(1)(f) GDPR. If you have consented to the disclosure of your data, the data processing is based on Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future.
Online payment service
PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg
https://www.paypal.com/de/webapps/mpp/ua/privacy-full
PayPal complies with the European Commission's Standard Contractual Clauses (see https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full)
Mobile payment service provided by Apple Inc.
Apple Inc., Infinite Loop, Cupertino, CA 95014, USA
https://www.apple.com/legal/privacy/de-ww/
Apple Pay complies with the European Commission's Standard Contractual Clauses (see https://www.apple.com/legal/privacy/de-ww/)
Mobile payment system operated by the US company Google
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
https://policies.google.com/privacy
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
Online payment service
Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland
On the basis of the European Commission's adequacy decision and the company's corresponding certification
Payment service
Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden
Online payment method of German banks and savings banks
Paydirekt GmbH, Stephanstraße 14-16, 60313 Frankfurt am Main, Germany
Online payment method that works like a bank transfer, but with a third-party company interposed that confirms the payment to us as the seller
Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany (Sofort GmbH belongs to the Klarna Group)
https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/
Amazon's online payment service
Amazon Payments Europe S.C.A., 38 Avenue J.F. Kennedy, 1855 Luxembourg, Luxembourg
Invoicing / merchandise management tool
Billbee GmbH, Arolser Str. 10, 34477 Twistetal
By social media, we mean the social networks on which we have set up publicly accessible profiles. You can find out which social networks these specifically are below.
The respective operating companies of the social networks. You can find the individual operators below, listed under the respective networks.
Operators of social networks are generally able to comprehensively collect and evaluate data about the behavior of visitors and users of the network. It is not possible for us to trace all processing operations within the social networks we use, which means that further processing operations not listed here may be carried out by the operators of the social networks. You can find further information on this in the terms of use and privacy policies of the respective social networks.
The processing of your data may be triggered by visiting the social network's website or our profile page there. Even when you visit a website that uses certain content of the network, e.g. like or share buttons, data may already be transmitted to the operators of the social network. If you are yourself a user of the social network and are logged into your user account, your visit to our profile page may be associated with your account by the operator of the social network. Even if you have not registered a user account yourself or are not logged in, it is possible that the operator of the network still collects your personal data, e.g. by recording your IP address or setting cookies. With this data, the operators can create user profiles tailored to your behavior and interests and show you interest-based advertising within and outside the network. If you are a registered user of the network, interest-based advertising may also be displayed on all devices on which you are, or have been, logged in.
Our profiles on the social networks are intended to ensure the most comprehensive online presence possible for our company. As a company, we have a legitimate interest in this. The data processing is therefore lawful pursuant to Art. 6(1)(f) GDPR.
The data processing operations and analyses carried out by the operators of the social networks themselves may be based on other legal grounds. These must be stated by the operators of the social networks.
When you visit one of our profiles on the social networks, we are jointly responsible, together with the operator of the respective network, for the data processing operations triggered by this visit. You may generally exercise your rights both against us and against the operator of the respective network.
Despite the joint responsibility with the operators of the social networks, our influence on the data processing operations of the respective operator is limited and is primarily governed by the operator's specifications.
If we collect data via our profiles on the social networks, this data is deleted by our systems as soon as the purpose for its storage no longer applies, you ask us to delete it, or you withdraw your consent to storage. Stored cookies remain on your device until you delete them. Mandatory statutory provisions — in particular retention periods — remain unaffected.
We have no influence on how long the operators of the social networks store your data, which the operators collect for their own purposes. You can obtain information on this directly from the operator of the respective social network, e.g. in their respective privacy policy.
What is Facebook?
A social network
Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Is your data transferred to third countries?
Yes, to the USA and also to other third countries
Where can you find further information on data protection at Facebook?
https://www.facebook.com/about/privacy/
Where can you, as a Facebook user, adjust your advertising settings?
As a registered Facebook user, you can adjust your advertising settings in your user account. To do so, click the following link and log in:
https://www.facebook.com/settings?tab=ads.
What is Twitter?
A social network in the form of a micro-blogging platform
Who processes your data?
Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
Is your data transferred to third countries?
Yes, to the USA
Where can you find further information on data protection at Twitter?
https://twitter.com/de/privacy
Where can you, as a Twitter user, adjust your advertising settings?
As a registered Twitter user, you can adjust your privacy settings in your user account. To do so, click the following link and log in:
https://twitter.com/personalization.
What is Instagram?
A social network specializing in photos and videos
Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Is your data transferred to third countries?
Yes
Where can you find further information on data protection at Instagram?
https://help.instagram.com/519522125107875/?helpref=hc_fnav&bc[0]=Instagram-Hilfebereich&bc[1]=Richtlinien%20und%20Meldungen
Where can you, as a user, adjust your privacy settings?
As a registered Instagram user, you can adjust your privacy settings in your user account. To do so, click the following link and log in:
https://www.instagram.com/accounts/privacy_and_security/
What is YouTube?
A social network in the form of an online video portal
Who processes your data?
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Is your data transferred to third countries?
Yes
Where can you find further information on data protection at YouTube?
https://policies.google.com/privacy?hl=de
Where can you, as a user, adjust your privacy settings?
https://policies.google.com/privacy?hl=de#infochoices
What is TikTok?
A social network specializing in photos and videos
Who processes your data?
TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland
Is your data transferred to third countries?
Yes
Where can you find further information on data protection at TikTok?
https://www.tiktok.com/legal/privacy-policy-eea?lang=de
Where can you, as a user, adjust your privacy settings?
https://www.tiktok.com/legal/tiktok-website-cookies-policy?lang=de
